CAROLINA SOIL DO BRASIL LTDA (hereinafter referred to only as CAROLINA SOIL), registered with the CNPJ no. 03.777.434/0001-90, located in the city of Santa Cruz do Sul/RS, understands as extremely important and relevant the personal data left by you, as a “User” when using our website in the “Contact us” and “Work with us” forms on the “CONTACT” tab, with this Privacy Policy serving to regulate which data and information will be obtained and when they may be used by us.

To facilitate understanding of how we process data, we present below a summary of our website Privacy Policy (“Policy”):

SUMMARY TABLE

Treatment agent	CAROLINA SOIL OF BRAZIL LTDA CNPJ: 03.777.434/0001-90 Address: Rua Victor Frederico Baumhardt, nº 1865 – Modules FB6 – B and FB6 – C – Dona Carlota Neighborhood. ZIP Code 96.842-500 – Santa Cruz do Sul/RS
Role in treatment	Predominantly controlling.
Nature of the data processed	Personal data provided by the user and/or collected automatically.
Purpose as controller	Use personal data for contacts received through the “Contact us” and “Work with us” forms in the “CONTACT” tab.
Legal Basis	Execution of contract, 7th, section I; Legal Obligation, 7th, section II; Research Entities, 7th, section IV and Credit Protection, 7th, section X of the General Data Protection Law, Law No. 13,709/2018.
Sharing	Sharing may occur with companies that have a contract with the Carolina Soil, for issues of “Execution of Contract”, “Legal Obligation”, “Research Entities” and “Credit Protection”.
Data Protection	Adequate technical and administrative security measures.
Your rights	Your rights as Data Subject Rights are provided for in article 18 of Law No. 13,709/2018, the General Data Protection Law (see item VIII below).

CAROLINA SOIL may update the Privacy Policy whenever necessary and advises the User to periodically review this Policy. These changes are effective immediately after being published on this page.

1. DATA COLLECTION AND PROCESSING

CAROLINA SOIL may use the personal information actively entered by the User at the time of registration and the information collected automatically when using the page, IP with date and time of connection, among others.

Two types of personal data are processed: (a) those provided by the User; and (b) those collected automatically.

1. CAROLINA SOIL may collect this information when filling out the forms in the “CONTACT” tab, the veracity of which is the User’s responsibility. After collecting this data, CAROLINA SOIL may use this information from employees, customers, participants in selection processes, service and product suppliers, rural producers, among others, all in accordance with the guidelines of the General Data Protection Law.
   
   
2. Data collected automatically – CAROLINA SOIL will use standard technology, such as cookies, which are used to improve the User’s browsing experience on the Page, according to their habits and preferences.

The automatic collection of information through technologies such as cookies and caches can be disabled through your internet browser settings and on our own website, specifically regarding cookies. However, the User must be aware that, by disabling these technologies, some features offered by the websites may not function correctly, as they depend on data processing to do so.

Any information provided by the USER will be collected and stored in accordance with the strictest security and reliability standards and will not be publicly available, provided or marketed under any circumstances;

All information collected from the USER is transmitted securely, using standard Internet encryption processes;

Unless there is a legal or judicial determination or prior authorization from the USER, the USER’s information will never be transferred or used for purposes other than those for which it was collected;

The information collected may eventually be shared by CAROLINA SOIL with: (a) partner companies, when necessary for the proper maintenance of the website; and (b) by court order or request from the competent administrative authority.

CAROLINA SOIL ‘s partner companies are aware of and are committed to respecting, in accordance with this Policy, data protection and privacy when there is a need to share such data. These companies may use the USER’s personal data in order to improve the User’s experience. However, these companies do not have any right to share such information;

The User may access, update, add and even delete their data collected by CAROLINA SOIL , to do so, send an email to dpo@grauenconsultoria.com.br

We will make our best efforts to respond to you as quickly as possible, respecting the storage periods established by law.

2. HOW YOUR DATA IS USED

The information collected by CAROLINA SOIL aims to establish a relationship with the User, the management, administration, expansion and improvements of the Page to the User, adapting it to their preferences and collaborating in the creation of new services to be offered by CAROLINA SOIL to Users.

In addition to the above hypotheses, CAROLINA SOIL may use the USER’s personal data to:

1. Comply with legal obligations of any nature, investigate possible violations, detect, predict or identify fraud or technical and/or security problems, protect the rights, properties or security of CAROLINA SOIL or third parties/USERS against possible damages, as provided for or permitted by law;
2. Improving the USER experience on the Website, in addition to the practice of targeted marketing.

3. HOW COOKIES ARE USED

Cookies are files or pieces of information that can be stored on devices when the User visits the CAROLINA SOIL Website and accepts its use by us. In general, a cookie contains the name of the website that originated it, its lifetime and a randomly generated value.

THE CAROLINA SOIL uses cookies to facilitate use and adapt the Page to your interests and needs. Cookies are also used to compile information about the use of our websites and services, helping to improve our structures and content.

We can relate the following types of cookies:

• Necessary: These are cookies that help us understand how visitors interact with the CAROLINA SOIL Page, providing information about the areas visited, the time spent on the site and any problems encountered, such as error messages.
• Functional: These allow the page to remember your choices in order to provide a more personalized experience. In addition, they allow Users to watch videos and use social tools, comment fields, forums, among others.
• Marketing: these cookies are used to provide content of interest to the User and to present more targeted advertising or limit the number of times it is displayed on the CAROLINA SOIL Page. It is also possible to measure the effectiveness of an advertising campaign.

After the User consents to the use of cookies, when using the CAROLINA SOIL Page , we will store a cookie on your device to remember this in the next session.

The User may revoke his/her consent regarding cookies, whenever he/she deems it appropriate, and, if the User does not accept some cookies from the CAROLINA SOIL Page , certain services may not function optimally.

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or the pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our USERS appreciate the most.

4. DATA SHARING

As already mentioned, unless there is a legal or judicial determination or prior authorization from the User, your information will not be transferred or used for purposes other than those for which it was collected.

We reserve the right to share information with partner companies and service providers, so that these companies may use the User’s personal data with the purpose of helping to better serve its customers. However, these companies do not have any right to share this information.

5. HOW WE WILL KEEP YOUR DATA SECURE

The information collected will be stored by CAROLINA SOIL on its own servers or on servers contracted by it.

The company uses reasonable market and legally permitted means to preserve the privacy of the data collected on its Page. Based on this, the following precautions are adopted, in compliance with the guidelines on security standards established in Legal Decree No. 8,771/2016:

• We have protection against unauthorized access to our systems;
• We only authorize access by previously established people to the location where the collected information is stored;
• Those who come into contact with the information must undertake to maintain absolute confidentiality, and it is hereby established that breach of confidentiality will result in civil liability and the person responsible will be held accountable in accordance with current Brazilian legislation; and
• We maintain an inventory indicating the time, duration, identity of the employee or person responsible for access and the object file, based on connection and application access records, as determined in article 13 of Legal Decree No. 8,771/2016.

It is important to note that the company makes every effort to preserve the privacy of its Users’ data. However, no website is completely secure and we cannot fully guarantee that all information that travels through the Page will not be subject to unauthorized access using methods developed to obtain information improperly. For this reason, we recommend that Users take appropriate measures to protect themselves, keeping all usernames and passwords confidential.

6. RETENTION OF COLLECTED INFORMATION

The information collected by CAROLINA SOIL through its Page will be automatically deleted from its servers if it is no longer useful for the purposes for which it was collected, or when the User requests the deletion of their personal data.

However, information may be retained to comply with legal or regulatory obligations, transferred to third parties – as long as data processing requirements are met – and used exclusively by CAROLINA SOIL , with access by third parties prohibited.

7. LINKS TO THIRD PARTY PAGES

You may find links to third party websites on our page. These websites may have their own privacy policies which you should review. Therefore we have no responsibility for third party websites and their policies, as we have no control over them.

8. USER RIGHTS

CAROLINA SOIL respects and guarantees the User the possibility of submitting requests based on the following rights:

• Request for access to your Personal Data.
• Request for rectification of your Personal Data.
• Request for deletion or cancellation of your Personal Data.
• Right to information about companies or public entities that CAROLINA SOIL may have shared or received your data from.
• Right to object to the processing of Personal Data.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to review automated decisions.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

We will respond to all legitimate requests within 15 days.

Any questions that may arise regarding this Privacy Policy may be sent to the email: dpo@grauenconsultoria.com.br

9. FOR CONTACTS ABOUT THIS POLICY

We welcome your contact with any questions, comments or requests you may have regarding this policy, please do not hesitate to contact us by email at dpo@grauenconsultoria.com.br

10. LEGISLATION AND JURISDICTION

This Policy will be governed, interpreted and executed in accordance with the Laws of the Federative Republic of Brazil, especially Law No. 13,709/2018, with the jurisdiction of the District of Santa Cruz do Sul/RS being competent to resolve any doubts arising from this document.

Version updated on 05-07-2025.